Privacy Policy

Last updated: July 30, 2026

This Privacy Policy explains how goEnpLAY! ("we", "us", the "App"), operated by Joemarie Amar (jomsoftware) in Bacolod City, Philippines, collects, uses, and protects your personal information. We process personal data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173). By using the App you agree to this Policy.

1. Information we collect

Information you provide

• Account details — your name and email address. If you register with an email, we store a securely hashed password.
• Social login — if you sign in with Google or Facebook, we receive your name, email address, profile picture, and the provider's account identifier. We never receive your Google or Facebook password.
• Profile — an optional display name and profile photo you choose to upload.
• Bookings — the venues, courts, dates, and times you reserve.

Information collected automatically

• Push notification token — a device token used to send you booking updates and reminders.
• Device & usage data — basic technical information (device type, app version) needed to operate and secure the App.

Payment information

Payments are processed by our third-party gateway PayMongo (for GCash and Maya). Your payment credentials (wallet or card details) are entered with and handled by PayMongo — we do not collect or store them. We retain only a payment reference and status to confirm your bookings.

2. How we use your information

• To create and manage your account and authenticate you.
• To process bookings and payments and confirm reservations.
• To send transactional notifications (booking confirmations, reminders, cancellations).
• To provide support and respond to your enquiries.
• To maintain the security, integrity, and proper functioning of the App.

3. How we share information

We do not sell your personal data. We share it only with:

• Venues you book with, to fulfil your reservation.
• Service providers that operate the App on our behalf: Google and Facebook (sign-in), PayMongo (payments), and Expo (push notification delivery).
• Authorities, where required by law or to protect our legal rights.

4. Data retention

We keep your personal data for as long as your account is active or as needed to provide the service and meet legal, tax, and accounting obligations. You may request deletion at any time (see below).

5. Your rights

Under the Data Privacy Act you have the right to access, correct, object to the processing of, and request deletion of your personal data, and to data portability. To exercise any of these rights, email jomsoftware@gmail.com.

6. Deleting your data

You can request deletion of your account and associated data at any time. See our Data Deletion instructions.

7. Security

We use industry-standard measures — including encrypted connections (HTTPS) and hashed passwords — to protect your data. No method of transmission or storage is 100% secure, but we work to safeguard your information.

8. Children

The App is not directed to children under 13, and we do not knowingly collect their personal data. If you believe a child has provided us data, contact us and we will delete it.

9. Changes to this Policy

We may update this Policy from time to time. Material changes will be reflected by the "Last updated" date above.

10. Contact us

For any privacy questions or requests, contact: jomsoftware@gmail.com.